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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I didn't order anything else but a free game, mobile strike

Customer Question

I didn't order anything else but a free game, mobile strike for my grandson & u took most of my money out of my acct, the app said free so I would like all my money back as its supposed to be free
Submitted: 10 months ago.
Category: Email
Expert:  bbao replied 10 months ago.

Hi There. I am Bing and I look forward to helping you with your issue today. Do you mean you downloaded a free game for your grandson, then you realised the game offered in-app purchase after charged without your consent? So you want all the money back from the seller or game developer?

Expert:  bbao replied 10 months ago.

BTW, what do you refer to by "u"? :)

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