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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I'm trying to set up my home Outlook email. My employer is

Customer Question

I'm trying to set up my home Outlook email. My employer is Washington Township Fire Dept. in Dublin, Ohio 43016 I moved and never had Outlook on this Windows 10 computer.
The email set up is: http://mail.wtwp.com I keep getting the forbidden page (403) and no scrolling down on that page.
I have been told when I get on the right site it will ask you to choose:
ADVANCE TO SETTINGS then you click on PROCEED TO SITE.
Thanks for any help. please respond to: ***@******.***
Submitted: 9 months ago.
Category: Email
Expert:  Kamil Anwar replied 9 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 9 months ago.
Expert:  Kamil Anwar replied 9 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

Customer: replied 9 months ago.
I don't have a Visa card. I have a debt card from my bank.
Expert:  Kamil Anwar replied 9 months ago.

It seems like the payment has failed to go through. Can you check with your bank or call support on 1(###) ###-####to resolve the payment issue.

Customer: replied 9 months ago.
Ok