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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I ordered an IphonePlus from online Apple and had it sent to

Customer Question

I ordered an IphonePlus from online Apple and had it sent to my husband in AK where our business account is set up. He went to set it up today and we have AT &T and there is a
T-moble chip in it. I have been here in Ca for a month without a phone using my computer phone since mine was stolen and need to know how we can get this taken care of ASAP.
Submitted: 9 months ago.
Category: Email
Expert:  bbao replied 9 months ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 9 months ago.

Just to clarify, what is your real concern? Why an iPhone ordered from Apple could have a T-Mobile sign on it? You got AT&T SIM card, so you are wondering if the phone could support AT&T SIM card? Or, in other words, is the iPhone locked to T-Mobile?

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