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Me is, my g mail account is,I forgot my password and got

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me is ***** *****, my...
me is ***** *****, my g mail account is***@******.***,I forgot my password ***** got locked out. I can still excess my account through my I phone however I cannot get into it on the computer. could you send me a code on my I phone to allow me to change my password ***** allow me to use my computer to excess my g mail.my phone # is(###) ###-####
JA: How long have you had this issue with your Gmail account?
Customer: a couple of months, I have been using my I phone
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: usually I check it on my I phone.but I needed to download some forms, and needed my computer
JA: What troubleshooting have you tried?
Customer: I'm not good on computers so I only tried to get them to reset my password ***** my wifes account***@******.***
JA: Anything else you want the email expert to know before I connect you?
Customer: I only want to be able to use the computer to get onto my account
Submitted: 1 year ago.Category: Email
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Answered in 3 minutes by:
10/7/2016
Email technician: Tim, Sr. Engineer replied 1 year ago
Tim
Tim, Sr. Engineer
Category: Email
Satisfied Customers: 891
Experience: Sr. Systems and Network Engineer
Verified

Hello, I'm Tim and will do my best to help you today.

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Email technician: Tim, Sr. Engineer replied 1 year ago
is not the matching number with google.
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1,883
1,883 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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