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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Since yesterday, any time I log on, the welcome just keeps

Customer Question

Since yesterday, any time I log on, the welcome just keeps repeating, over and over. I am unable to email, check any news etc. I tried calling the phone #, and it won't go through.
Submitted: 1 year ago.
Category: Email
Expert:  sudipto_dutta replied 1 year ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Do you use AOL browser to access the AOL site or any other browser, like Internet Explorer etc. ?

Expert:  bbao replied 1 year ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 1 year ago.

Please first check if you are able to access any other websites such as google.com or microsoft.com?

Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today.

I'm sorry about the issue.

May I connect with you remotely (over secure network session) to check/fix the issue directly?