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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I need to access my yahoo e-mail account but I've tried many

Customer Question

I need to access my yahoo e-mail account but I've tried many times and it says it is locked. I don't have a backup e-mail or cell phone on the account and I can't recall my yahoo id. How can I recover my e-mail password
JA: How long have you had this issue with your Yahoo account?
Customer: started yesterday afternoon. it said that my session had timed out and i tried to enter my password ***** it kept saying it was incorrect
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Email
Expert:  Isaac Franklin replied 9 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 9 months ago.

You have almost no recovery options put in place. Did you ever log into a computer with that email successfully

that you still have access to?

Also, you said you do not know your yahoo id as well?

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