How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I need to update my LG Phone which I paY $7.99/MONTH,

Customer Question

I need to update my LG Phone which I paY $7.99/MONTH
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: AOL.COM
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I just need to update my phone(###) ###-####which I have been paying for but not able to use.
JA: What troubleshooting have you tried?
Customer: Not good with compuiters and need to updqate my phone so I can use it.
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Email
Expert:  michelleclive replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 10 months ago.

what is the operating system it has?

Expert:  michelleclive replied 10 months ago.

What is the model number of the phone?