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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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When I receive an email with a attachment, the same email is

Customer Question

When I receive an email with a long attachment, the same email is sent over an over again blocking all later Emails. I have one at the moment entitled WREMO which has been sent multiple times. Please advise how this can be stopped.
JA: Just to clarify, what email service provider are you using?
Customer: Spark
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: A web browser via a land line
JA: What troubleshooting have you tried?
Customer: Usually I go to Yahoo mail and enter my message folder and delete the message. The others then come through.
JA: Anything else you want the email expert to know before I connect you?
Customer: However Yahoo will not accept my password ***** I am now not able to do this.
Submitted: 10 months ago.
Category: Email
Expert:  Cody replied 10 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 10 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?