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I am receiving all the emails in my Outlook in duplicate.

Customer Question
HELP! JA: How long has this...
I am receiving all the emails in my Outlook in duplicate. HELP!
JA: How long has this been an issue?
Customer: 60 days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Sometimes on iPHone but the majority of the time on my compter
JA: What troubleshooting have you tried?
Customer: I have checked my outlook email settings, and removed browsing, cache, and history files. I have also reset my wireless modem set-up at home.
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 1 year ago.Category: Email
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Answered in 1 minute by:
9/29/2016
Email technician: Sandy, Computer Specialist replied 1 year ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,442
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Sandy, Computer Specialist replied 1 year ago

May I connect with you remotely (over secure network session) to check/fix the issue directly?

Secure Remote support($14) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

If you wish to choose Secure remote session or Phone support(live discussion via phone), please click Accept this Offer/Get extra help offer sent by me.

Else, we can continue in the question and answer session, but I will need to ask a number of other questions and try and walk you through some steps.

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Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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