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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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It came up on my screen that there was a Zeus virus. gave a

Customer Question

it came up on my screen that there was a Zeus virus. gave a # to call. They wanted 90.00 to fix. Is this for real, what do I do?
Submitted: 11 months ago.
Category: Email
Expert:  Byron replied 11 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

This at called panicware that attempts you to pay for a fix.

Can you tell me what version of Windows you have on your computer?

Customer: replied 11 months ago.
I have a Mac, do not use Windows
Expert:  Byron replied 11 months ago.

OK. Force quit Safari or the browser you use and restart the Mac.

Then open Safari

click Safari>>Preferences>Privacy and clear all website data.