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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have had to replace the hard drive in my lap top; prior to

Customer Question

John: I have had to replace the hard drive in my lap top; prior to replacement I was using a windows version BRCPV-26TR9_6F696-YYTDJ-PWF4H. Now the installation message indicates that this is no longer a valid windows version. Need help resolving this issue
Submitted: 10 months ago.
Category: Email
Expert:  technicalcat replied 10 months ago.

Hello John,

Thanks for using this service. I will help you now.

Are you getting popups in Windows indicating it's not genuine?

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