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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Delete my google account immediately, i have been hacked and

Customer Question

delete my google account immediately
JA: Have you contacted anyone about your account?
Customer: i have been hacked and my friends are getting strange email
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web brouser
JA: What troubleshooting have you tried?
Customer: i am 85 yrs old and not familiar, i only want to completely shut down my gmail account help me
JA: Anything else you want the email expert to know before I connect you?
Customer: no please
Submitted: 10 months ago.
Category: Email
Expert:  Sandy replied 10 months ago.

Hello! My name is Sandy.I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Sandy replied 10 months ago.

May I connect with you remotely (over secure network session) to check/fix the issue directly?

Secure Remote support($14) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

Expert:  Sandy replied 10 months ago.

I'm ready to help you over the secure remote session. Once you accept the offer, I will start working with you. Thank you, ***** *****