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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1830
Experience:  Computer Software Support Specialist for more than 10 years
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Microsoft did very large update on Windows 10 this morning.

Customer Question

Microsoft did very large update on Windows 10 this morning. Since then cannot open contacts or calendar in Outlook 2016. I have them in iCloud also and cannot open them in Outlook.
JA: How long has this been an issue?
Customer: Since this morning.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On my home PC. Not having a problem with my wife's iPhone or iPad
JA: What troubleshooting have you tried?
Customer: Everything that I can think of.
JA: Anything else you want the email expert to know before I connect you?
Customer: What is this going to cost me?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Email Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: Do I still have to pay even if they can't resolve the problem?
Submitted: 10 months ago.
Category: Email
Expert:  Josh replied 10 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 10 months ago.

What happens when you try to open contacts or calendar in Outlook? Do you get any error messages?