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Hello, my name is ***** ***** I will do my best to assist you. Give me a few minutes to look over your question and I will respond shortly.
Are you using an e-mail program to send messages? If so, which one? What is your e-mail address?
I believe you're using Windows Live Mail 2009. They turned off one of the old features that allowed 2009 to function but I could set it where it will still work. Did you want to do a remote session so I can get that changed for you. It's difficult to walk though otherwise.