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Just to make sure you are trying to add a email address in your inbox email to your outlook address book am i correct?
Yes i am
Please open outlook 2013 and open the email that has this address you need to add to address book
let me know once you have done that so i can give you next step
Good now click on the address that you need to add to address book and that will highlight it after that right click on that same and you will get the option to Add to outlook contacts
That will show the details its going to add to outlook contacts if you want to make any changes do that and then click on save that will do it
That is strange.
Are you sure that address is not already in the outlook contacts ?
Please check this example image and see if that is where you right clicked
If that is not working then the other way is to manually add to contacts which is first highlight the address then right click on it and click on copy then click on people option in the bottom left of outlook then click on New contact on the top left and fill the details and when it comes to enter email right click on that email address field and paste it and once you have filled all the details click on save and close.That will also add the contact.
Is this a proper email address you are trying to add or is it a social network site address like Facebook or LinkedIn,if so then this wont work
That is strange,May remote access to your PC and check the issue directly.If so let me know and i can send you the remote assistance offer also It’s secure and also you can see what all I am doing in the PC.
Sorry to say without checking it directly i cannot understand the issue.I will open this question to other experts so that they can try help you fix this issue.
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