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Whenever I try to open an email with an attachment or

Customer Question
facebook I get a screen...
whenever I try to open an email with an attachment or facebook I get a screen that says "sorry can't seem to find that".
Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
9/22/2016
Email technician: Sandy, Computer Specialist replied 1 year ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,283
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Sandy, Computer Specialist replied 1 year ago

I can help you in one of three different ways:

1) Question and answer session.
2) Secure Remote support($14), which would allow me to take a look at the problem and fix the issue directly while you stay in front of the computer.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

3).Phone support(live discussion via phone).

    If you wish to choose Secure remote session or Phone support(live discussion via phone), please click Accept this Offer/Get extra help offer sent by me.

    Else, we can continue in the question and answer session, but I will need to ask a number of other questions and try and walk you through some steps.

    Ask Your Own Email Question
    Email technician: Sandy, Computer Specialist replied 1 year ago

    What browser are you using? Internet Explorer or Mozilla Firefox or google chrome?

    Are you facing this issue on the computer or mobile?

    Ask Your Own Email Question
    Ask Jess M. Your Own Question
    Jess M.
    Jess M.
    Jess M., Computer Support Specialist
    Category: Email
    Satisfied Customers: 1,883
    1,883 Satisfied Customers
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