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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have a question regarding two accounts that are set up for

Customer Question

Hi,
JA: Hi. How can we help?
Customer: I have a question regarding two accounts that are set up for Fort Collins Reads. We only need one and would like to disable the original account.
JA: Have you contacted anyone about your account?
Customer: We are an all volunteer non-profit and we can't (don't) remember who set up the original account. We have a new member of the committee who is posting and would like to maintain that site.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web
JA: What troubleshooting have you tried?
Customer: You are the first.
JA: Thank you.
Customer: it is listed as FCReads and Fort Collins Reads
JA: Anything else you want the email expert to know before I connect you?
Customer: No, thank you. This is the only reference I have at the moment.
Submitted: 1 year ago.
Category: Email
Expert:  Kris Rodgers replied 1 year ago.

How's it going.
Let me read of your question. Give me a minute.

Customer: replied 1 year ago.
I assumed this was a facebook directly link.