How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cannot find my address book. AOL, computer, I don't know

Customer Question

I cannot find my address book.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: AOL
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: computer
JA: What troubleshooting have you tried?
Customer: I don't know how.
JA: Anything else you want the email expert to know before I connect you?
Customer: I have not been able to get my email on my phone (Samsung 6) for months.
Submitted: 1 year ago.
Category: Email
Expert:  Isaac Franklin replied 1 year ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 year ago.

click compose , click TO to see the address book
or
click gmail at top left > contacts

What is your exact issue. Your symptoms are a little confusing. Is this a phone you are having issues with?

Expert:  Isaac Franklin replied 1 year ago.

If you no longer need help with this issue, please reply to email so i can close out the question.

~Franklin