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My outlook isnot working, 24 hrs, laptop, none 65yrs old,

Customer Question
My outlook isnot working ...

My outlook isnot working

Technician's Assistant: How long has this been an issue?

24 hrs

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Laptop

Technician's Assistant: What troubleshooting have you tried?

None 65yrs old

Technician's Assistant: Anything else you want the email expert to know before I connect you?

New windows 2016

Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
9/18/2016
Email technician: bbao, IT Consultant replied 1 year ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,805
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Hello There. I am Bing and I look forward to helping you with your issue today.

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Email technician: bbao, IT Consultant replied 1 year ago

May I know the version of Outlook? Also the Windows version, as I don't think there is a version 2016 for Windows :)

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Email technician: bbao, IT Consultant replied 1 year ago

Are you still there?

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Email technician: Jason Jones, Computer Technician replied 1 year ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,221
Experience: 10+ years of work experience.
Verified

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

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