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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am unable to reset my yahoo password for my email, Every

Customer Question

I am unable to reset my yahoo password ***** my email
JA: How long have you had this issue with your Yahoo account?
Customer: Every since i finished the lastest version of the download for Apple 10
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: iphone
JA: What troubleshooting have you tried?
Customer: tried unsuccessfully to reset my password ***** the iphone. it first told me i'd successfully reset it then asked me to type some incrypted words to make sure "I wasn't a robot" but then didn't let me reset it. Then I was on the phone for at least 1/2 hour this morning talking to AT&t who sent me at least least temporary passwords to try to help me. My AT&T password ***** ***** but not Yahoo. Can't access my email in Yahoo. It has locked me out twice.
JA: Anything else you want the email expert to know before I connect you?
Customer: I'm just frustrated!! all i want to do is acess my email on all my devices!
Submitted: 1 year ago.
Category: Email
Expert:  Josh replied 1 year ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 year ago.

What is your Yahoo email address?