How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I typed the wrong texted password on to my reset and now the

Customer Question

I typed the wrong texted password ***** to my reset and now the system locked me out. The reset code was(###) ###-####to cell(###) ###-####***@******.***. need help, thanks
JA: When did you last reset your username and password?
Customer: Probably 30 min ago
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Just on Hotmail, Outlook
JA: What troubleshooting have you tried?
Customer: From this lab top none except this help site
JA: Anything else you want the email expert to know before I connect you?
Customer: no that's it
Submitted: 1 year ago.
Category: Email
Expert:  Kris Rodgers replied 1 year ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 1 year ago.


What system was this? MSN (e.g or etc etc)