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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I need id username and password. when something was changed

Customer Question

i need id username and password. when something was changed it is not what i first set up. need to get important doctrine printed. HELP
JA: When did you last reset your username and password?
Customer: who knows it has been 6 years that we have been with and can't figure out what to do.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on email but that is on a different phone which is not with. the other things you metioned a foreign to me
JA: What troubleshooting have you tried?
Customer: none i thin cieved a mesage form someone with the new id s=user name but did wrote it down but have no clue where. they said needed i needed to call for my password ***** is not the one i was using before. of course that is on the same paper with the user name. HELP
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Email
Expert:  Byron replied 10 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address you are having the problem with please?

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