How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I am trying to find out if I have 2 gmail accounts. I only

Customer Question

I am trying to find out if I have 2 gmail accounts. I only want one. The 2 I think I created are***@******.*** and***@******.***. I just want to use***@******.***
JA: How long have you had this issue with your Gmail account?
Customer: I wanted to switch today from my, so I tried to find out if I had an existing***@******.*** I couldn't find out so I created a new one:***@******.*** I have a second issue I need to ask about too.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through my laptop, but I use my phone a lot.
JA: What troubleshooting have you tried?
Customer: I looked at the issues and they didn't seem to apply. I want to discontinue the***@******.***
JA: Anything else you want the email expert to know before I connect you?
Customer: My other problem is that I think I also have more than one account with google docs.
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hi Susan,

I can help you figure out how many you have and we can settle with the one you want to use.

Do you know your password ***** do we need to reset that too?