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Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you saying that all emails in your Inbox are now gone?
Please let me know by replying to me here so that I can help you further.
You mentioned that you access your Hotmail using Chrome on a laptop. Are you also accessing the said Hotmail account using a smartphone?
Thank you for that information. I was asking because the deletion could have been done accidentally on the smartphone, but this is not your case since you don't have a smartphone.
I believe your account was compromised or hacked and the hacker deleted those missing email.
Please CHANGE your password ***** away to secure your account and let me know when you have done so.
When was the last time you changed your password? I was suggesting that it was hacked because you did not delete the missing files yourself, so the hacker could have deleted them. Besides, I checked the status of the Hotmail service and there is no reported downtime of the Hotmail service.
Here is the link:
Also, please do the following:
Keep me posted with your results so that I can assist you further.
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