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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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How can I contact you about correcting an error, trying to

Customer Question

How can I contact you about correcting an error, trying to send an e-mail
to this address (*****@******.***) ERROR (code 475): Sorry, we were unable to
deliver your message to the following address (*****@******.***), on my e-mails?
Submitted: 1 year ago.
Category: Email
Expert:  Bhavik Joshi replied 1 year ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 1 year ago.

Could you please try sending email to***@******.*** just to see if the problem is with specific emails or it is generic. Some times yahoo sends these error code but recipient actually receives the email.

Expert:  Bhavik Joshi replied 1 year ago.

I tried to send test mail to :***@******.*** and I could send it. I think there is some problem in your email settings or configuration. How do you access your account ?

Expert:  Bhavik Joshi replied 1 year ago.

Would you like me to remotely connect to you and fix this issue ?

Expert:  Bhavik Joshi replied 1 year ago.

It appears if you have web links to other sites in your email signature, Yahoo Mail will flag it.

https://answers.yahoo.com/question/index?qid=20131105093109AAR5Kbv

Also, if you log in from a location different from the one you normally use, especially if it's outside your home country, or if you recently changed ISP providers, that can trigger it as well.

https://answers.yahoo.com/question/index?qid=20130803075759AAlzX7O

A third possibility is that your username and password ***** been compromised, and someone else is logging in and using the account to send spam.

Expert:  Bhavik Joshi replied 1 year ago.

Please accept above offer if you would like me to connect to your computer and try to fix the issue.