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Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 38512
Experience:  Over 15 year experience in Email Systems and Programs
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My husband fooled around with our email account and now I

Customer Question

My husband fooled around with our email account and now I keep getting an error box that my user/background info is incorrect. I have a bellsouth acct that is my primary email and an iCloud acct that I never use. I also think my server names are ***** ***** help me.
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

To check, the issue is your trying to retrieve emails on your iPhone from your bellsouth account and this is what is giving you the error?

Customer: replied 1 year ago.
Im not receiving any emails from my IpHONE OR IpAD
Expert:  Richard replied 1 year ago.


Can you hold the home and power buttons on each device until you see the Apple Logo then release.

Let the device restart and tell me if it is now functioning correctly please.