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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I like to add comcast.net to windows live mail to my

Customer Question

I like to add comcast.net to windows live mail to my hotmail.com using windows live mail.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is SSL (secure connection) turned on in Windows Live Mail?

Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Customer: replied 1 year ago.
to your quetion
Expert:  Viet - Email Tech replied 1 year ago.

Did you select IMAP server type?

How about selecting POP server type with incoming server mail.comcast.net and port 995 and SSL?

Please let me know. Thank you,

Customer: replied 1 year ago.
I have Windows 10, and is $39.00 in addition to the $42.00?
Expert:  Viet - Email Tech replied 1 year ago.

How about a small amount as shown?

Customer: replied 1 year ago.
Will you assert my g question?
Expert:  Viet - Email Tech replied 1 year ago.

Sorry. How about $50 total? We guarantee our service. Thank you,

Customer: replied 1 year ago.
Please cancel this order
Expert:  Viet - Email Tech replied 1 year ago.

I'm sorry. Is there any issue? No problem, we can certainly cancel this per your request. If you still need help with this email issue later on and/or with any other computer issue in the future, please come back any time as you wish; we guarantee our service. And we have an A+ service rating at the Better Business Bureau website below:

http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/

Thank you,