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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Cannot sign in. wife's daughter knows my mothers maiden

Customer Question

cannot sign in. wife's daughter knows my mothers maiden name(cooley) and has changed my only security question. mothers maiden name. I do not know my aol acc. # . It has been years since I had a paid for aol acc. & have changed every bank acc. & credit card account because of her access.
any solution to my problem??
Submitted: 1 year ago.
Category: Email
Expert:  Bhavik Joshi replied 1 year ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 1 year ago.

What your first name,last name, Date of Birth and zip code ?

Customer: replied 1 year ago.
steve
Expert:  Bhavik Joshi replied 1 year ago.

okay and other details ?

Customer: replied 1 year ago.
I have stated the problem...I see no need to provide you with my dob or zip code. Can you solve the problem or not? and I will not give you remote access to my computer