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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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For the past 3-4 days I have been trying to access my gmail

Customer Question

Hi my name is***** for the past 3-4 days I have been trying to access my gmail account. I first set it up in the 90's when I first got a cphone. I recently replaced my cell and I allowed the battery run out. Making it necessary to reset my password ***** words I initially used. But it was set up in google with gmail. I am in need of the use of my phone and email contacts on my phone but it is locked down with my account. Please help I am not even able to answer my security questions. again please help thanks in advance. Miche
Submitted: 10 months ago.
Category: Email
Expert:  michelleclive replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 10 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 10 months ago.

Are you trying to login or reset the password ***** a computer or on a smartphone?

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