How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Eight months ago I mistakenly deleted emails from my

Customer Question

Eight months ago I mistakenly deleted emails from my***@******.*** account. Is there any way to retrieve them Pearl?
JA: Just to clarify, what email service provider are you using for this account?
Customer: Can you provide an example (name) of a possible email service provider?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: A web browser
JA: What troubleshooting have you tried?
Customer: I worked aol about two months ago but they were only able to retrieve emails from 7+ days back. The emails were deleted from archives as well.
JA: Anything else you want the email expert to know before I connect you?
Customer: No. Thank you for yo7r help.
Submitted: 10 months ago.
Category: Email
Expert:  Kris Rodgers replied 10 months ago.

My name is ***** ***** I will be helping you.