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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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How to fix a target/shortcut problem

Customer Question

how to fix a target/shortcut problem
Submitted: 10 months ago.
Category: Email
Expert:  technicalcat replied 10 months ago.

Hello Thomas, and thank you for using this service.

Sorry to hear you are having trouble. I will assist you now.

Is this shortcut on a computer running Windows or a mac? Please tell me more details about the problem.

Customer: replied 10 months ago.
it is running on a Windows Vista Business clicking on my Netzero icon tells me the target for shortcut sheet is not valid...
can I fix it using the keyboard and mouse? Century Link has my internet, and Netzero has my e-mail account...
is this a Netzero problem?
Expert:  technicalcat replied 10 months ago.

This type of problem could be best be solved by the remote you requested. However, there was a payment failure. You should be able to resolve this with the website and billing. Once resolved, I will send you instructions for remote connection. Thank You.

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