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Hello! My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
May I connect with you remotely (over secure network session) to check/fix the issue directly?
Secure Remote support($19) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
I'm following up with you to see how everything is going.Do you still need help with this?
If yes, please reply back to me. Thank you, ***** *****