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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Cant open I photo Need Password

Customer Question

Cant open I photo Need Password
Submitted: 11 months ago.
Category: Email
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Tara Buchanan replied 11 months ago.

Hello,

My name is ***** ***** I will be happy to assist you. Before we proceed, please answer the following questions.

- Have you changed your Mac password ***** creating a password ***** iPhoto?

- Have you tried entering your old and current Mac passwords in iPhoto?

Thanks and I look forward to your responses.

Customer: replied 11 months ago.
Never knew i had a password ***** used one in the past
Expert:  Tara Buchanan replied 11 months ago.

Thanks your your response

Do you share your iMac with others? E.g., family members in the same household?