How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

It is not connecting to the ATT servers, I am just

Customer Question

It is not connecting to the ATT servers
JA: How long has this been going on?
Customer: I am just installing Office on a clean load of Windows 10
JA: How much experience do you have with this particular machine?
Customer: A lot
JA: What troubleshooting have you tried?
Customer: Just checked the setting in Outlook. I can boot the the old drive with the same setting and it works
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: This is jut a clean install of Windows 10 and Office 2010 on an SSd
Submitted: 10 months ago.
Category: Email
Expert:  michelleclive replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 10 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 10 months ago.

is it AT&T service you are using for the internet?