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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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My Comcast Outtlook email suddenly informs me

Customer Question

My Comcast Outtlook email suddenly informs me "authentication failed" and does not recognize my password. Over the past 10 days I have tried every password ***** ever used on any account just in case. I set up an Xfinity email account, of course requiring a new password. It works fine, but I need access to my Outlook inbox and address book. Plus I prefer it to Xfinity. This happens on my Kindle HD and my Galaxy S5. My computer has been down for several months so I don't know if it has the same problem.
Submitted: 11 months ago.
Category: Email
Expert:  michelleclive replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 11 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 11 months ago.

what email service are you using is it @comcast.net?

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