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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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We have 2 e-mail accounts.Hotmail and .Laptop using Windows

Customer Question

We have 2 e-mail accounts.Hotmail and Virgin.Laptop using Windows 10.
I am inexperienced using computers.
When accessing e-mails virgin good,but hotmail error.Unable to send/recieve messages
from hotmail.
error messages;SERVER 3219,and Windows live mail 0x8DE00005..
Have read messages regarding changes with live mail and outlook.Tried to follow
instructions to no avail.
Can you please *****@******.***
Submitted: 1 year ago.
Category: Email
Customer: replied 1 year ago.
please cancell my of 27.08.2016 1753hrs
Expert:  Sandy replied 1 year ago.

Hello! My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Sandy replied 1 year ago.

I apologize for the delay. There was a website related issue and I could not reply back to you on time.

Now, I'm ready to help you with this step by step.

I can help you in one of three different ways:

1) Question and answer session.
2) Secure Remote support($14), which would allow me to take a look at the problem and fix the issue directly while you stay in front of the computer.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website

3).Phone support(live discussion via phone) for issue with phone or iPad or computer.

    If you wish to choose Secure remote session or Phone support(live discussion via phone), please click Accept this Offer/Get extra help offer sent by me.

    Else, we can continue in the question and answer session, but I will need to ask a number of other questions and try and walk you through some steps.