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My aps were removed in window 10. how do I restore them?

Customer Question
my aps were removed in window 10. how do I restore them?
Submitted: 1 year ago.Category: Email
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Answered in 2 minutes by:
8/26/2016
Email technician: Viet - Email Tech, Computer Support Specialist replied 1 year ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 38,668
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. What are the names of these apps?

Do you know how these apps were removed?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

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Customer reply replied 1 year ago
I removed the aps by going back to factoru settings. No I do not want to have you in my computer.
Email technician: Viet - Email Tech, Computer Support Specialist replied 1 year ago

With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:

http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/

Remote support is easier and quicker for your as I will do all the troubleshooting steps for you, and this issue can be complicated. Otherwise, I will provide written instructions.

- What was the issue with your computer that you needed to go back to factory settings?

- Can you please tell me the names of the apps you need?

Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,054
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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