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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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My email account is not connecting to the server even though

Customer Question

My email account is not connecting to the server even though there is internet connectivity.
JA: Just to clarify, what email service provider are you using for this account?
JA: What troubleshooting have you tried?
Customer: I downloaded the microsoft support trouble shooter but that didn't help. I checked that I had internet connection and that I could send email from the Suddenlink webpage. I just can't get Outlook to work
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 12 months ago.
Category: Email
Expert:  Kris Rodgers replied 12 months ago.


It is more than likely the settings you are using

Can I connect to your pc to resolve

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