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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My yahoo acct is showing up as it is suppose to be and i am

Customer Question

My yahoo acct is showing up as***@******.*** it is suppose to be***@******.*** and i am not receiving any mail
JA: What version of Yahoo Mail are you using -- full featured or basic?
Customer: I don't know what u mean
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web
JA: What troubleshooting have you tried?
Customer: haven't tried troubleshooting...don't know how
JA: Anything else you want the email expert to know before I connect you?
Customer: just need my mail and not receiving any
Submitted: 1 year ago.
Category: Email
Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

Are you able to sign in***@******.***?