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Hello, I'm Tim and will do my best to help you today.
Florette, can you please give me more details, who is your email provider?
I'll do my best, ***** ***** are able to log into your gmail account right?
Ok, i'm going to send you a text message from my gmail account and see if it bounces back to me....if you get it please reply to it ok?
I email you at
How do you go about checking your mail, do you use www.gmail.com or something like outlook or another program?
did you check and see if you got my test email? Can you answer me how you check your email, do you use www.gmail.com via a web browser?
Ok, please reply to it.
Sorry, i though you said you did, my mistake. I did not get a bounce back either.....odd. Can you check your spam?