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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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My computer has been down for about 3 days because of

Customer Question

My computer has been down for about 3 days because of something to do with the "pop3" and something else called the "STMP(?)". I just spent $100.00 for a 'computer geek' who told me the problem was with 'the server - Google' and Google would have to get it fixed. I cannot send or receive any e-mails and am thoroughly upset. My e-mail is "*****@******.***" and my phone number is(###) ###-####(and I really don't care if I get hacked or not - I just want the computer fixed) ***** ***** - Conroe, Texas!
Submitted: 1 year ago.
Category: Email
Expert:  Josh replied 1 year ago.

Hi Tommy,

Are you using an email program or accessing your email through

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