How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

We are using windows live mail 2012. We recently updated our

Customer Question

We are using windows live mail 2012. We recently updated our os from windows 7 to windows 10 and now live mail doesn't open. It spins a long time then sometimes partially opens then keeps spinning. We can not access our emails.
What should we do?
Submitted: 1 year ago.
Category: Email
Expert:  Jason Jones replied 1 year ago.

I am the person that will be helping you today.

When it keeps spinning, does it ever give you any type of error message?

I will be standing by, looking forward to your response.

Thank you,