How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kris Rodgers Your Own Question
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 2790
Experience:  IT Manager at Wood Group PSN
Type Your Email Question Here...
Kris Rodgers is online now
A new question is answered every 9 seconds

I'm trying to get to emails prior to 2007 in hotmail, no

Customer Question

I'm trying to get to emails prior to 2007 in hotmail
JA: How long have you had this issue with your Hotmail account?
Customer: no idea, just looking for a copy of my resume...haven't had to update it in a while....since I'm looking for emails from 10 years ago
JA: What troubleshooting have you tried?
Customer: just google searched the issue....and I see all the POP stuff. The only way I ever accessed hotmail was going to still type that today
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 year ago.
Category: Email
Expert:  Kris Rodgers replied 1 year ago.


There is two ways we can attempt this:

  1. I can give you some things to try on,
  2. I could remote connect to your PC and do it for you (I will also show you how)

What would you like to do?

Customer: replied 1 year ago.
Let's start with giving me a few things to try on hotmail
Expert:  Kris Rodgers replied 1 year ago.

OK, I've justed logged into mine.

Login to your account. In the top right hand corner, click on Options, then select More Options. Under Customise your mail, select Automatically sort e-mail into folders, then click on New Filter. Similar to Gmail, enter your ctirier.

Can you see the filter of time stamps?

Customer: replied 1 year ago.
I don't seem to have any filter options or new filter. When I click on the circle/star thing that represents the options, then I click on options. I never had the option for 'more options'. So I clicked through and did see anything about customizing or filters.
Expert:  Kris Rodgers replied 1 year ago.

Their should be a filter for date, and you can sort going backwords?

If you can do this you'll see your oldest emails regardless of location (they could be in multiple different folders etc)

Customer: replied 1 year ago.
the only filter option within the options is for junk filters. I can sort my mailbox by date?
Customer: replied 1 year ago.
when I did that in the inbox, it showed prior to 2007. But when I do that in the sent folder it still only goes back to 2007.
Customer: replied 1 year ago.
I was able to find what I need. Thank you!
Expert:  Kris Rodgers replied 1 year ago.

Please close and accept :)