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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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If i pay you will help all my problem including my Facebook

Customer Question

if i pay you will help all my problem including my Facebook and hotmail account
Submitted: 1 year ago.
Category: Email
Expert:  George Sibiya replied 1 year ago.

Hi,

My name is ***** ***** welcome to JustAnswer. I will be assisting you and I will need a bit more information.

If I understand you well, the first problem is that you are unable to sign in into you facebook account and even the password ***** procedure is not working.

The second problem is with your hotmail account. Now, what seems to be the problem on your hotmail account side?

Regards,

G

Customer: replied 1 year ago.
when try to reset my hotmail account it not work for me
Expert:  George Sibiya replied 1 year ago.

This is so that we can exchange info securely.

Customer: replied 1 year ago.
what do need to do
Expert:  George Sibiya replied 1 year ago.

Open this link on your browser http://www.justanswer.com/remotedesktop/join.aspx?Session=f79386ee-98b4-4fb5-8792-59667b092e8a

Customer: replied 1 year ago.
how much are charging me
Expert:  George Sibiya replied 1 year ago.

Its $5 in addition to $21 on this request. The system did not allow me to put lesser.

Expert:  George Sibiya replied 1 year ago.

If you are having difficulty connecting to Secure Remote Assistance we can still proceed here but we will not exchange your passwords for me to troubleshoot as messages can be seen by other people.

Expert:  George Sibiya replied 1 year ago.

If you go her https://account.live.com/password/reset

What does the system say after the second step i.e. after entering your email or phone number?