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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have just lost two days mail., August 11 and 12 2016. How

Customer Question

I have just lost two days mail., August 11 and 12 2016. How can I recover them?
Submitted: 11 months ago.
Category: Email
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

If you have an email program or an email app on a handheld, then the first thing to do is to verify that the emails are gone, by logging in to your email account, by way of a WebMail interface using a web browser on a computer.

Some email services may be able to restore recently deleted emails, if you apply to them soon enough. For suggestions on how to apply, and where, please tell me what email service you have - i.e., like AOL, or, or, etc.

Customer: replied 11 months ago.
I use a university mail system through gmail.
Customer: replied 11 months ago.
I am an academic and use a university system through gmail.
Expert:  Russell H. replied 11 months ago.

So in other words, you have a GMail account, is that correct?

Do you always log in to your account using a web browser and the

login URL ? Or, do you log in through some other site, such as a University URL ?

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