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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I have been using Fastmail for several years now. 2 years

Customer Question

I have been using Fastmail for several years now. 2 years ago I changed my password. Since June,2016 have not received any e-mails. Today I tried again and was told it does not recognize my password. What is the problem with my account ?
Submitted: 1 year ago.
Category: Email
Expert:  Pete replied 1 year ago.

Hi there,

Where and how do you access your emails?

e.g. on a smartphone, on a laptop, through an application or through webmail/browser...?

Expert:  Pete replied 1 year ago.

Hi, just checking in on your question, do you need any further assistance?