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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Why am I not connected for email? I did a new password,

Customer Question

Why am I not connected for email? I did a new password, user-id etc.
Submitted: 11 months ago.
Category: Email
Expert:  Jess M. replied 11 months ago.

Hi Walt, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a Windows computer or a Mac?

What email service are you using? (Gmail, Hotmail, Yahoo Mail, or others)

Are you using an email program like MS Outlook 2013 to access your emails?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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