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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Unable to send or receive email messages, using windows live

Customer Question

unable to send or receive email messages, using windows live mail
Submitted: 1 year ago.
Category: Email
Expert:  John replied 1 year ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I will try my best to help you.Could you please answer the following questions.

Which email service are you using let me know the part after @ in your email id for example @ yahoo.com?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?

Does windows live mail shows any error message?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 1 year ago.

Sir please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 1 year ago.

Sir checking to see whether you still need help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

It seems you never responded and the previous expert has opted out.

Did you still want help? Or do you want to cancel this question, please respond when you can.

Thank you,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.