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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I switched my printer from my desk top to my lap top and now

Customer Question

I switched my printer from my desk top to my lap top and now it won't scan.
Submitted: 1 year ago.
Category: Email
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

Please tell me if you are trying to scan from the printer control panel or from the laptop? Also, can you print from your laptop?

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.