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I'm sorry about the issue. Is it email password *****? Or is it Apple ID password? Or is it the 4-digit / 6-digit passcode? etc.?
Does it let you go to Settings on the iPad?
Please reply at the box below. Thank you,
Please stay with me on this web page. Is the iPad asking for a (4-digit or 6-digit) passcode? Or is it asking for an Apple ID password?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,